In collaboration with Tech Tailors, Ingsoftware, a software development company based in Niš, worked together to significantly boost Ingsoftware's quality assurance (QA) capacities.
By recognizing the mutual benefits of their combined expertise, Ingsoftware and Tech Tailors were able to meet the growing QA demands of Ingsoftware's clients. This case study explores the collaborative efforts between Tech Tailors and Ingsoftware, highlighting the benefits and achievements realized through their strategic partnership and mutual cooperation.
Ingsoftware, a company specializing in software solutions, has been in business since 2009. It has offices worldwide and a team of 170 talented professionals. Ingsoftware has helped many clients from different industries with their software needs.
However, like many other companies, Ingsoftware faced a challenge. Their clients had increasing demands and more work, necessitating an expansion of their QA capabilities. To address this, they decided to team up with Tech Tailors, a company known for its proficient and high-quality QA services.
They chose Tech Tailors because of their commitment to delivering top-notch software solutions and their ability to handle growing workloads. This partnership aimed to enhance Ingsoftware's QA capabilities, enabling them to offer more to their clients.
Ingsoftware requested quality assurance (QA) services. Although they had a good QA team, they couldn't manage everything alone, which made testing software properly a real challenge.
This was a significant challenge because clients expected their software to work seamlessly. Although Ingsoftware had a skilled QA team, they needed more people to meet the increasing demands. To address this, Ingsoftware searched for partners to work with in order to meet the QA needs for their clients.
Ingsoftware chose Tech Tailors for QA after exploring different options to ensure they met their client's needs. They assessed various QA providers based on their quality, reliability, and compatibility with Ingsoftware's existing setup.
Tech Tailors stood out as they excelled in QA. Known for their adaptable solutions, Tech Tailors offered their QA services to fit Ingsoftware's client requirements. Ingsoftware appreciated Tech Tailors' commitment to quality and communication, aligning well with their values.
The collaboration between Ingsoftware and Tech Tailors revolved around daily tasks on QA projects. In its partnership approach, Tech Tailors offered their QA services so the Ingsoftware’ clients could benefit from better products.
- Tailored Approach: Tech Tailors customized QA solutions to specific client requirements, ensuring thorough testing and defect identification.
- Automated Testing: Implementing automated testing streamlined the QA processes for Ingsoftware clients. This saved a lot of time and resources while maintaining high-quality standards.
The first project where Tech Tailors helped Ingsoftware clients was about the chat and task management application.
| Challenges faced: | Strategic interventions: |
|---|---|
| QA wasn't integrated into the development process. | Developed a detailed test plan and trained the team on its execution. |
| Testing coverage was limited. | Integrated QA into every stage of development. |
| Releases were irregular. | Created over 500 test cases covering all aspects of the application. |
| Shifted to regular releases every three weeks for faster feature delivery. | |
| Established stable development and staging environments |
By working on this project, Tech Tailors reduced bugs and issues and improved software reliability. Also, they managed to get faster delivery and regular releases. But most importantly, a faster release process boosted client confidence.
The second project revolves around renewable energy sources for sustainable energy production and consumption tracking.
| Challenges faced: | Strategic interventions: |
|---|---|
| The absence of QA | Implemented vertical slicing to break down application functionality into manageable increments, facilitating iterative development. |
| The lack of structured documentation | Introduced user stories, epics, tasks, and subtasks for structured development and prioritization. |
| Defined Definition of Ready (DoR) and Definition of Done (DoD) to ensure consistency and quality across development activities. |
In a biweekly sprint, QA processes ensure smooth and efficient feature delivery. Clients actively participate in backlog grooming, sprint planning, and sprint reviews, ensuring alignment with their requirements. Also, the rapid deployment of new features and enhancements enables clients to stay ahead of market demands.
The third project was about the app that focuses on document recognition, payment, bank reconciliation, and preparatory accounting in the banking/finance industry.
| Challenges faced: | Strategic interventions: |
|---|---|
| Inefficient test automation processes due to unclear test cases and lack of automation. | Improved test cases by focusing on clarity and structure, enhancing readability and maintainability. |
| Need for structural improvements for better readability and maintainability. | Restructured the automation project, automating previously manual tests and streamlining processes like invoice generation. |
| Helped with team collaboration, ensuring alignment and effectiveness in implementing improvements. | |
| Integrated new technologies and plugins for faster test execution and enhanced reliability. |
This resulted in improved efficiency and accuracy in test management with automated updates and the creation of test executions in Xray. Also, all future plans include integrating automation tests for new features from the outset and continuous improvement of the automation framework.
Ingsoftware teamed up with Tech Tailors to boost the work capacity and keep their clients satisfied.
Tech Tailors introduced strict testing methods and new tools that automatically checked for problems. This partnership helped Ingsoftware's clients experience fewer issues as Tech Tailors managed to streamline the QA process. This helped a lot to speed things up for Ingsoftware clients when it comes to the overall software production.
Tech Tailors and Ingsoftware collaborated significantly to improve software quality and development processes. They streamlined QA procedures, resulting in better products and happier clients.
This teamwork between Ingsoftware and Tech Tailors shows how working together can really improve the software.
We're excited to help you achieve the same awesome results that Ingsoftware did. Get in touch with us now, and let's talk about how our QA services can make your software development better and help your business grow.
We'll be with you every step of the journey. Don't wait - let's make your software even better today!
- Publish Date: 13.05.2024
- Approved by: Miroljub Boskovic
