A critical bug, no matter how small or insignificant, may cost you your business. Those that are lucky not to lose customers will undoubtedly lose money. In fact, according to research done by IBM’s Systems Sciences Institute, post-release bug fixing may cost up to 100x more than if you caught it during development and testing. It’s clear that QA matters, especially for startups. Young companies cannot afford to lose users and tarnish their reputation the way other, bigger and more established companies may.
